Submit an enquiry or provide feedback using our contact us form.


By phone

Call 13 1963 within Australia or +613 8427 2002 internationally.

If you are on the Vodafone network and would like to contact us by phone, please call (03) 8427 2002.

If you would like to find out more about Victoria’s parks but need some help with English, we can assist. All of Parks Victoria’s Information Centre operators are trained to use telephone interpreters and will be happy to take your telephone call.

If you are deaf, or have a hearing impairment or speech impairment, contact us through the National Relay Service on 133 677 or visit

By post

Level 10, 535 Bourke Street
Melbourne Victoria 3000


Find out more about making a complaint.

If your complaint is about improper conduct by Parks Victoria officers, it may be a protected disclosure.

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